Warranty Policy

• Graddy SSD products, provided by American Portwell Technology, Inc. (APT), come with a three-year manufacturer warranty for industrial-grade products and one-year manufacturer warranty for consumer-grade products, effective from the date of delivery to the original purchaser.
• During the warranty period, APT will repair, replace or credit all defective products, provided that they are returned to APT. APT has sole discretion to determine whether a particular product will be either repaired, replaced or credit.
• Warranty only applies to defects in materials and/or workmanship, which occur during normal wear and proper use.
• Warranty does not apply to those products that are damaged due to misuse, abuse, negligence, alteration or modification.
• Warranty does not extend to any damage that occurs in shipment or due to natural phenomenon (e.g. lightning).
• Warranty will be voided if the original serial number on the product is removed by accident or intentionally.
• We will repair our products that are out-of-warranty provided such repair is economically feasible. Products damaged to the extent that repairs would not bring them up to minimum quality standards are not economically feasible.

For product maintenance and RMA services, please visit https://graddystorage.com/rma.php